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Write your own reviewExcellence service and installation
They installed the new garage door and opener a day earlier. They were very professional and cleaned everything up. Love their service!
Atlas Overhead Door
Repaired in less than 24 hours from when I called for service.
excellent
The service was performed on-time and completed on the first visit
Super Job!
Needed 4 new garage doors - quick to come out and quote and cannot believe how fast they came in! Installers were great! Fantastic Job! Love my new doors!
Repair of garage door
Multiple calls because of incomplete service. Door does not work properly and not with either opener in two cars. Please complete the service promptly. With rain coming, it isn't pleasant to…
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Multiple calls because of incomplete service. Door does not work properly and not with either opener in two cars. Please complete the service promptly. With rain coming, it isn't pleasant to walk around the garage in order to enter the house. Thank you.
Company response:
Peter we understand your frustration. Upon the original installation over a year ago it was noted that you should consult with a licensed electrician to have an outlet installed for this motor rather than running extension cords which does in fact void the mfg warranty. Upon returning with your first complaint the circuit board was blown, which we replace the circuit board. A second call was made and a technician returned and found that your RPM module was also fried. A service call was made and we return to replace the RPM module as well. Each time we had indicated that the outlet should be installed. Our technician then let you know that he would be plugging the unit into another outlet that is controlled by a wall switch that cannot be turned off or the power will be shut off. This weekend you made a call into us that nothing was working (the wall switch was turned off) and problem solved by turning on the wall switch. Once again we STRONGLY recommend that you consult with a licensed electrician to install a new indepenent outlet for this motor.Semi satisfied customer
In my opinion Garaga door double rail suspension system is poorly designed. It cannot give optimum door to floor ht. for a ceiling that is somewhat higher than the minimum the suspension system can… Read more In my opinion Garaga door double rail suspension system is poorly designed. It cannot give optimum door to floor ht. for a ceiling that is somewhat higher than the minimum the suspension system can accomodate. A longer top roller bracket would have permitted my door and its track to be 2"higher.