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Write your own reviewGlass replacement
we are very happy with the product we received and the quick lead time. It only took two weeks to get our custom design. We had a glass piece break that turned out to be a manufacturer defect. That… Read more we are very happy with the product we received and the quick lead time. It only took two weeks to get our custom design. We had a glass piece break that turned out to be a manufacturer defect. That also got replaced in a quick manner. Both times, the sales person was slow to respond directly to us, but he did let his office know of our issue and they contacted us quickly.
Company response:
On May 17, 2017, at 6:36 PM and email was received that your speciality frosted glass was broken. On Thursday May 18 I had our office reach out to send the tech the same day to deem if the glass was defect or covered under warranty. On Friday the 19th photos were submitted to garaga for validation and the order was placed by the manufacturer on May 23rd. I personally left you a voice mail indicating that I was waiting back on an ETA from our manufacturer which you then confirmed you received via email. The specially glass arrived on Tuesday June 6th and installed on Friday June 9th which was out earliest available appointment. Based on the logistics I would say this was orchestrated in a very timely and efficient fashion utilizing all staff members and the manufacturer. Again we are glad that you are pleased with your overall purchase.garage door repair
Cole's service was excellent in responding to our need for a repair. The technician went above and beyond to address all of our concerns and solved the problem for us quickly and efficiently. … Read more Cole's service was excellent in responding to our need for a repair. The technician went above and beyond to address all of our concerns and solved the problem for us quickly and efficiently. Thank you very much!
New Garage Opener
Mike was professional and knowledgeable. (Did not have a sales advisor, as Mike reviewed problem and made recommendation to replace)
Love my new Doors!
Paul was very knowledgeable in helping me choose the garage doors I wanted and quoted me different options. Kurt the technician was professional and did a great job on the install. Everyone at the…
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Paul was very knowledgeable in helping me choose the garage doors I wanted and quoted me different options. Kurt the technician was professional and did a great job on the install. Everyone at the company was very customer oriented and wanted to make sure that I was happy with the end product. Thanks for a job well done.
My garage doors are nicest part of my house now!
Repair review
Tech was at my door the next day after my call. Knowledgeable, fast, neat, courteous and friendly. Door is repaired and works fine.
Excellent work
Mike did an excellent job fixing the problems with all 3 of my garage doors. The service visit was to replace a coil. We talked about other problems with the other doors. He stayed to make adjustments… Read more Mike did an excellent job fixing the problems with all 3 of my garage doors. The service visit was to replace a coil. We talked about other problems with the other doors. He stayed to make adjustments and repairs. He figured out a problem that had plagued my family for years- one that no other repairman could fix- and fixed it. NO problems with the door since his visit. He was polite and efficient. The doors continue to run more smoothly, quietly and without problems since his visit