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Write your own reviewVery happy with my new garage door
The quality of the garage door and opener is excellent and the installer did a great job in a reasonable amount of time.
Disappointed
When a problem with the wiring became apparent during the installation, the sales advisor (Paul) was not really interested in helping solve the problem, but wanted to charge an additional fee.
Company response:
Ed, I am sorry that you were not happy. I had advised that either A. We Install our wiring by securing it to the Sheetrock as we normally would or B. return to wire the safety eyes into your pre-ran wire once you were able to determine where the wire was pinched by your electrician behind the Sheetrock. The suggestion that you and I had discussed on the phone was to special order (T-wire channel) and return for a fee to avoid having to staple to the Sheetrock which you opted to not have us do. It is clearly stated in each and every proposal the external wiring and framing is the responsibility of the homeowner. We ran the wiring at no additional charge over the Sheetrock satisfactory with 3 fully functioning doors and motors. My technicians could not wait on site until the issue with the pre-wiring was trouble shot and resolved. Sorry for the inconvenience. When your electrician fixes the issue we will gladly return to splice your safety eyes in.single garage door opener
I'm thrilled with my electric door opener. It was installed quickly and has made my life life more efficient. The installer was courteous and professional. I would recommend Coles.
Replacement of 42 year old Gargae Doors (2)
Installation went smooth. Clearly described the steps of the installation and operation of all the features for the door system Cleaned up after the job was complete. We would recommend them without… Read more Installation went smooth. Clearly described the steps of the installation and operation of all the features for the door system Cleaned up after the job was complete. We would recommend them without hesitation.
Superb, professional workmanship
Atlas was last at my house more than 20 years ago. I want to compliment the whole team, especially the installer James Harris who was right on time and did perfect, professional work. My dog loves… Read more Atlas was last at my house more than 20 years ago. I want to compliment the whole team, especially the installer James Harris who was right on time and did perfect, professional work. My dog loves him, which says it all.
2 new doors
Quality product installed conscientiously by Dan. Very happy!